Questions, answered plainly
The things South African investors ask before opening an account, answered the way we'd explain them on the phone.
Frequently asked
What is the minimum deposit to start with Motsepe Wealth?
You can open an account and make your first deposit from R4,100. You are free to add further funds as your investment grows and your goals develop.
How long does it take to withdraw profits?
Withdrawals are processed to your chosen payment method within 2-3 business days. You can request a withdrawal anytime from your dashboard and track the status in real time.
What documents do I need for account verification?
You will need a valid identity document and proof of address for KYC verification. The process takes a few minutes and keeps your segregated account secure.
Are there hidden fees when I withdraw money?
No hidden fees. Spreads and commissions are shown transparently before any trade. You see the exact costs upfront - there are no surprise charges.
How do AI trading signals work exactly?
The AI engine scans multiple markets and asset classes in real time, then sends alerts to your analyst who reviews each signal against your risk profile before execution.
What happens to my money if markets crash?
Your capital is at risk whenever you invest. The AI and your analyst help with diversification and asset allocation to reduce volatility, but market downturns can affect all investments.
Can I close my account and get my cash back?
Yes. You can close your account at any time and withdraw your remaining balance. Any open positions are closed first, then funds are returned to your account.
Who is the personal analyst assigned to me?
Each member gets a dedicated financial analyst who reviews AI trading signals, explains the strategy, and helps adjust your portfolio as your goals and circumstances change.
Is my money kept separate from the company?
Yes. Your funds are held in a segregated account, kept separate from Motsepe Wealth operating capital. This is a standard safeguard in FSCA regulated investing.
What is the spread on trades and commissions?
Spreads vary by asset class and market conditions. All charges are itemised in your account statement so you can see exactly what each trade costs.
Can I practice trading on a demo first?
Yes. The free demo account lets you explore the platform, receive signals and test strategies risk-free before committing capital.
Is Motsepe Wealth regulated and what should I check?
Motsepe Wealth is FSCA regulated. Always verify the licence number and check the regulator's website before investing. Two-factor authentication and KYC verification protect your account.
Is Motsepe Wealth a scam?
No. Motsepe Wealth is FSCA regulated with transparent fees, segregated accounts and real-time reporting. Like all investing, your capital is at risk - returns are never guaranteed and past performance does not predict the future.
How do I sign in to my account on Motsepe Wealth?
Log in on the website or app using your email and password. Two-factor authentication adds an extra security layer. If you forget your password, use the reset link on the login page.
Money questions about Motsepe Wealth
How long does it take to withdraw profits from Motsepe Wealth?
Withdrawal requests are processed on business days and return to the method you deposited with. Card and e-wallet withdrawals are typically faster than EFT bank transfers.
Are there hidden fees when I withdraw money?
No. Withdrawal processing carries no charge from our side. The only deduction you might see is one your own bank applies, and any spread or commission is disclosed upfront.
What is the spread on trades and commissions at Motsepe Wealth?
Spread and commission vary by asset class, crypto assets, stocks JSE, commodities and forex all price differently, and the full fee schedule is shown before you confirm any trade.
Is Motsepe Wealth a scam?
No, Motsepe Wealth is FSCA regulated and holds client funds in a segregated account, but that doesn't remove risk. Every investment carries capital at risk, no legitimate platform can promise guaranteed returns, and you should always verify our FSCA registration independently before depositing.
Account and security
What documents do I need for account verification with Motsepe Wealth?
You'll need a valid photo ID or passport and a recent proof of address, like a utility bill or bank statement dated within the last three months. This KYC verification step is required before any withdrawal can be processed.
Is my money kept separate from the company's own funds?
Yes. Client capital is held in a segregated account with regulated banking partners, separate from company operating funds. Motsepe Wealth never takes custody of your money for its own use.
How do I log in to my Motsepe Wealth account?
Sign in from the homepage using your registered email and password, with two-factor auth as an added layer of security. If you've forgotten your password, use the reset link on the sign-in page.
Can I close my account and get my cash back?
Yes. Withdraw your full balance and let support know you'd like to close the account. There's no cancellation fee and no waiting period beyond standard withdrawal processing.
Frequently asked
What is the minimum deposit to start with Motsepe Wealth?
You can open an account and make your first deposit from R4,100. You are free to add further funds as your investment grows and your goals develop.
How long does it take to withdraw profits?
Withdrawals are processed to your chosen payment method within 2-3 business days. You can request a withdrawal anytime from your dashboard and track the status in real time.
What documents do I need for account verification?
You will need a valid identity document and proof of address for KYC verification. The process takes a few minutes and keeps your segregated account secure.
Are there hidden fees when I withdraw money?
No hidden fees. Spreads and commissions are shown transparently before any trade. You see the exact costs upfront - there are no surprise charges.
How do AI trading signals work exactly?
The AI engine scans multiple markets and asset classes in real time, then sends alerts to your analyst who reviews each signal against your risk profile before execution.
What happens to my money if markets crash?
Your capital is at risk whenever you invest. The AI and your analyst help with diversification and asset allocation to reduce volatility, but market downturns can affect all investments.
Can I close my account and get my cash back?
Yes. You can close your account at any time and withdraw your remaining balance. Any open positions are closed first, then funds are returned to your account.
Who is the personal analyst assigned to me?
Each member gets a dedicated financial analyst who reviews AI trading signals, explains the strategy, and helps adjust your portfolio as your goals and circumstances change.
Is my money kept separate from the company?
Yes. Your funds are held in a segregated account, kept separate from Motsepe Wealth operating capital. This is a standard safeguard in FSCA regulated investing.
What is the spread on trades and commissions?
Spreads vary by asset class and market conditions. All charges are itemised in your account statement so you can see exactly what each trade costs.
Can I practice trading on a demo first?
Yes. The free demo account lets you explore the platform, receive signals and test strategies risk-free before committing capital.
Is Motsepe Wealth regulated and what should I check?
Motsepe Wealth is FSCA regulated. Always verify the licence number and check the regulator's website before investing. Two-factor authentication and KYC verification protect your account.
Is Motsepe Wealth a scam?
No. Motsepe Wealth is FSCA regulated with transparent fees, segregated accounts and real-time reporting. Like all investing, your capital is at risk - returns are never guaranteed and past performance does not predict the future.
How do I sign in to my account on Motsepe Wealth?
Log in on the website or app using your email and password. Two-factor authentication adds an extra security layer. If you forget your password, use the reset link on the login page.